Help Scout
by Help Scout
🗂️ Productivity
Version 3.4.0
📅 Updated March 2, 2022
Bring your help desk to your pocket with Help Scout for Android
Features Help Scout
Bring your help desk to your pocket for customer service anytime, anywhere.
With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers.Thoughts, feedback, suggestions?
Wed love to hear it all!
Email [email protected] and let us know!The minimum age rating to use this app is 16.Not much to see here this time, so well just wish you a great week.
Huzzah!
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the Help Scout in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"It was helpful for just checking things, but had to delete it because my banking app recognized it as a trojan app."
Patrick
"This app don't have live chat feature"
Safan Ahmed
"I can't recieved any notifications when my mobile is lock screen why?"
Mohamed Saad
"Please add chat function - or create an app for the chat feature."
Jo Jamili
"The search function on the app never works. It says server error every time. Please kindly fix this"
Jada Venter
"I want to be able to respond to customer queries via the app. Thus requires me to (a) change the customer and/or add a new one; (b) edit a customer name (otherwise saved replies may not prefill data correctly) and (c) hide selected messages - all things I can do on my desktop. Until I can do this, this app is mostly useless. Of course, I may have missed these options in the app, in which case the UX needs improvement."
Steve Cooke
"Great app!"
Rasheem Christie
"Help Scout is the best!"
Alex Rattray
"Notifications persist on mobile/the app even after I've marked it as complete or deleted it on my desktop browser. These should sync in my opinion - the same as Gmail notifications do for example. Mark an email as read or delete it in Gmail web/browser, and it disappears from my phone/app."
Ray Wells
"No notification sounds"
T Schwel
Get the App Today
Available for Android 8.0 and above